Refund policy

Return & Refund Policy

At Stat Boost Labs, we are committed to providing high-quality supplements and ensuring our customers are satisfied with their purchase.

Returns

Due to the nature of health and nutritional supplements, we cannot accept returns on opened or used products for safety and quality assurance reasons.

However, we do accept returns under the following conditions:

• The item must be unused, unopened, and in its original packaging
• The return request must be submitted within 30 days of delivery
• Proof of purchase (order number or receipt) must be provided

Customers are responsible for return shipping costs, unless the product arrived damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include:
• Your order number
• A photo of the item and packaging

Once verified, we will replace the product or issue a full refund at no additional cost.

Non-Returnable Items

For safety and regulatory reasons, the following items cannot be returned:

• Opened supplements
• Used products
• Clearance or final sale items
• Gift cards

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method
• Processing time typically takes 5–10 business days depending on your bank or credit card provider

Shipping charges are non-refundable unless the return is due to our error.

Order Changes or Cancellations

Orders are processed quickly to ensure fast delivery. If you need to modify or cancel an order, please fill out a contact form following the link at the top of the homepage.

We cannot guarantee changes once an order has been processed or shipped.